Reviews for Muskegon Hearing & Speech Center (Part of Hear Michigan Centers by AudioNova)

Employees are easy to talk to and willing to help with any potential problems with my hearing aids.

I went in because one of my hearing aids would not turn on. I had a warranty, so they said to bring it in and it would be done in 7 to 10 days! Very helpful!

Krystle J. showed me things about cleaning my hearing aids that no one has ever showed me before and Iu2019ve been wearing hearing aids for 14 years!

Leigh Ann is always knowledgeable, helpful and caring. Always helps me hear better.

Great customer service and very helpful.

Leann is awesome

Called to request help in acquiring a hearing aid charger and they responded right way providing me with a loaner till I have one available. Thank youu2026 saved my life!

Good use of technology. Friendly technicians

Good Service

Very pleased with the whole staff and would highly recommend others to go there

Everyone is always friendly

Knowledgeable and courteous staff

Very professional. I was a little confused on pricing and what my insurance will pay.

I have always received outstanding care and advice .i have gone there many years. Recently I have needed hearing aids and they are helping me through this change.

Great customer service and knowledge of the hearing aids.

Very nice people and great service.

Krystle did a great job and was very helpful.

I needed more 312 hearing aid batteries. They had them.

I had to delay the hearing test due to excessive wax buildup, but I've had no problems or concerns in the past, so top rating.

Krystle did a good job. Told me some items about my aids I did not know and were not explained very well in owners manual.

Met with Leigh Ann Holmes she was so kind! I had a great experience and the young lady in by the front was very nice!

Professional and friendly service! ud83dudc4dud83dude0aud83dudc4f

I did miss John who has been my doctor since started wearing hearing aids. about 7-8 years ago. Ruth Deephouse

Took my mom here yesterday for a hearing test and to order a new hearing aid. The technician was gentle and kind and the ladies in the office were so friendly and helpful! We were very happy with our experience thus far!

I have been coming here for 8 years. The customer service is impeccable! The staff is always very caring, incredibly welcoming, warm, kind, friendly, and extremely helpful. I recently had a dome stuck in my ear and Jacob with the assistance of Lauren very carefully, gently, and patiently got it out. I am so thankful, and grateful for their kindness and assistance. Jacob is a very talented addition to an awesome staff :o)

Leann is always extremely helpful!

The ear specialist was tentative and listened to my concerns. She was empathetic to my needs she made sure I was the right person and right hearing aids.

i wasn't planning on up grading just yet, but after hearing the quality compared to my hearing aids plus a good price and the exceptional customer service by leigh ann i couldn't pass it up.

Great service

Very helpful to my questions

great

Experienced,well-trained technician let me (retired operating room RN) observe testing and explained the results. Clean, calm, private facilities and prompt service. Thank you all!

good service

Very efficient and knew her u201cstuffu201d.

Great people and service

Well doneud83dudc4dud83cudffb

No or very little wait time. Great coffee, very professional . Courteous staff. My hearing aids work wonderfully.

Leigh Ann is the best , so helpful and professional.

They are very nice and care about the customer.

Very disappointed with my mom's hearing aids, have had them sent back twice, both times upon receiving them back they just handed them back without checking the fit.

thorough ear hearing test with the time taken to answer my questions in a manner that I could understand.

Great service

Knowledgable, freindly, good explanation of use & care was extended to me. Office staff friendly & courteous.

Very courteous

I donu2019t find the front office people friendly at all!

Always on time with appointments, and excellent customer service.

Tom got me a temporary replacement while my hearing aid is being serviced. Friendly, quick and competent! ud83dudc4dud83dude0aud83dudc4f

Great office personnel and audiologist

excellent and friendly service

Everyone is kind and friendly.

Great Experience!!!

Absolutely horrible experience, they donu2019t have a clue whatu2019s going on , your better off going elsewhere

Outstanding. The staff, the facilities, the expertise. Very knowledgeable, caring and personable. They know hearing and hearing aids.

Never thought Iu2019d hear I need hearing aids. They were great during the test and when I picked up my new accessory u201chearing aidu201d.

Tom and the staff answered all my questions and were great to deal with.

Great customer service ! Always very helpful.

Treats my elderly Mom with care and dignity.

My visit was pleasant as everytime I've been there.

I have been with this center for over a year now. I have a perfect pair of hearing aids and they take very good care of them for me. I would highly recommend this company and there employees are great to work with.

Iu2019ve had wonderful experiences with all staff at this office for last 4 years and will continue to use this office.

It was helpful and fun! I enjoyed speaking with the man, sorry I canu2019t remember his name. He cleaned my hearing aids and the charger and retested my hearing. All good and helpful!

Great fast and friendly service!

They took care of my mother and she said they treated her wonderful.

Very friendly staff. Modern, clean facility. Excellent experience.

Totallllllllly awesome. The best experience since 1992. My new TRUE HEARING AIDES, are PERFECT. Perfect fitting, perfect left ear blue tooth, and OMG, tv is on 17 not 30.

Friendly, knowledgeable staff. Punctual, helpful and kind.

Kim is always very polite and professional! Does a great job of taking care of her clients!

Great experience with professional people.

Everyone was professional and helpful and I got great care

Caring and listened to what I said. Helped to understand what is going on with my hearing I want to say now the new audiologist they have now are not very attentive. The person didn't know what I was there for unless I said something. They knew nothing about my history or even who I was. I change this review because the last two times I went the person did not know who I was or what I was there for.

Very good and helpful

Your service was very helpful! Thank you!

The staff are wonderful!

Great clinician great staff very supportive. Appreciate them very much.

It was excellent

Staff friendly and professional, especially Jacob!!

A wonderful staff very friendly and helpful ud83dude0aud83dude0a.

I received excellent care, and I'm perpetually astonished by all the sound I have been missing! GREAT people at MH & S! Dr. Kim and the staff is great!

They're awesome

This group is fantastic. Both Tom's explained everything about my hearing tests and what I needed to correct my hearing loss. I would recommend this group to all family and friends.