Home / Yext Reviews
Reviews for Muskegon Hearing & Speech Center (Part of Hear Michigan Centers by AudioNova)
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Gloria Johnson
10/06/2024I went in because one of my hearing aids would not turn on. I had a warranty, so they said to bring it in and it would be done in 7 to 10 days! Very helpful! -
C Ripley
09/29/2024Krystle J. showed me things about cleaning my hearing aids that no one has ever showed me before and Iu2019ve been wearing hearing aids for 14 years! -
Betty Tenbrink
09/23/2024 -
DONNA LAMAR
09/23/2024Leigh Ann is always knowledgeable, helpful and caring. Always helps me hear better. -
Alison L.
09/23/2024Great customer service and very helpful. -
Pete Bologna
08/31/2024Leann is awesome -
Shirish Shenolikar
08/23/2024Called to request help in acquiring a hearing aid charger and they responded right way providing me with a loaner till I have one available. Thank youu2026 saved my life! -
Anonymous Reviewer
08/22/2024Good use of technology. Friendly technicians -
Lisa Sparkman
08/10/2024 -
Anonymous Reviewer
07/29/2024Good Service -
Anonymous Reviewer
07/27/2024Very pleased with the whole staff and would highly recommend others to go there -
Anonymous Reviewer
07/25/2024Everyone is always friendly -
Anonymous Reviewer
07/18/2024Knowledgeable and courteous staff -
Anonymous Reviewer
07/15/2024Very professional. I was a little confused on pricing and what my insurance will pay. -
Anonymous Reviewer
07/12/2024I have always received outstanding care and advice .i have gone there many years. Recently I have needed hearing aids and they are helping me through this change. -
Anonymous Reviewer
07/11/2024Great customer service and knowledge of the hearing aids. -
June St. John
06/30/2024Very nice people and great service. -
Anonymous Reviewer
06/24/2024Krystle did a great job and was very helpful. -
Anonymous Reviewer
06/24/2024I needed more 312 hearing aid batteries. They had them. -
Donald Holliday
06/23/2024I had to delay the hearing test due to excessive wax buildup, but I've had no problems or concerns in the past, so top rating. -
Anonymous Reviewer
06/21/2024Krystle did a good job. Told me some items about my aids I did not know and were not explained very well in owners manual. -
Cynthia Campbell
06/15/2024Met with Leigh Ann Holmes she was so kind! I had a great experience and the young lady in by the front was very nice! -
Kim Ream
05/31/2024 -
Anonymous Reviewer
05/24/2024Professional and friendly service! ud83dudc4dud83dude0aud83dudc4f -
Anonymous Reviewer
05/18/2024I did miss John who has been my doctor since started wearing hearing aids. about 7-8 years ago. Ruth Deephouse -
Cindy Mc Neil
05/14/2024Took my mom here yesterday for a hearing test and to order a new hearing aid. The technician was gentle and kind and the ladies in the office were so friendly and helpful! We were very happy with our experience thus far! -
Anonymous Reviewer
05/10/2024I have been coming here for 8 years. The customer service is impeccable! The staff is always very caring, incredibly welcoming, warm, kind, friendly, and extremely helpful. I recently had a dome stuck in my ear and Jacob with the assistance of Lauren very carefully, gently, and patiently got it out. I am so thankful, and grateful for their kindness and assistance. Jacob is a very talented addition to an awesome staff :o) -
Anonymous Reviewer
05/06/2024Leann is always extremely helpful! -
Anonymous Reviewer
05/04/2024The ear specialist was tentative and listened to my concerns. She was empathetic to my needs she made sure I was the right person and right hearing aids. -
Anonymous Reviewer
04/22/2024i wasn't planning on up grading just yet, but after hearing the quality compared to my hearing aids plus a good price and the exceptional customer service by leigh ann i couldn't pass it up. -
Anonymous Reviewer
04/20/2024Great service -
Anonymous Reviewer
04/18/2024Very helpful to my questions -
Tammi Greve
04/12/2024 -
Rodneys Parsons
04/10/2024 -
Anonymous Reviewer
04/08/2024great -
rudy koolovitz
04/07/2024Experienced,well-trained technician let me (retired operating room RN) observe testing and explained the results. Clean, calm, private facilities and prompt service. Thank you all! -
Anonymous Reviewer
03/25/2024good service -
Anonymous Reviewer
03/10/2024Very efficient and knew her u201cstuffu201d. -
Emmitt Kinsey
03/02/2024 -
Mark Rousell
02/26/2024 -
Anonymous Reviewer
02/23/2024Great people and service -
Anonymous Reviewer
02/22/2024Well doneud83dudc4dud83cudffb -
ted kiser
02/21/2024No or very little wait time. Great coffee, very professional . Courteous staff. My hearing aids work wonderfully. -
Thomas Geoghan
02/14/2024Leigh Ann is the best , so helpful and professional. -
John Ackerman
02/02/2024 -
Dawn B
01/21/2024They are very nice and care about the customer. -
Lisa Miles
01/05/2024Very disappointed with my mom's hearing aids, have had them sent back twice, both times upon receiving them back they just handed them back without checking the fit. -
Anonymous Reviewer
01/02/2024thorough ear hearing test with the time taken to answer my questions in a manner that I could understand. -
Anonymous Reviewer
12/24/2023Great service -
Anonymous Reviewer
12/22/2023Knowledgable, freindly, good explanation of use & care was extended to me. Office staff friendly & courteous. -
Anonymous Reviewer
12/17/2023Very courteous -
Cynthia Campbell
12/04/2023I donu2019t find the front office people friendly at all! -
Anonymous Reviewer
10/07/2023Always on time with appointments, and excellent customer service. -
Tim Langlois
09/07/2023 -
Anonymous Reviewer
08/31/2023Tom got me a temporary replacement while my hearing aid is being serviced. Friendly, quick and competent! ud83dudc4dud83dude0aud83dudc4f -
Anonymous Reviewer
08/25/2023Great office personnel and audiologist -
Anonymous Reviewer
08/22/2023excellent and friendly service -
Anonymous Reviewer
08/17/2023Everyone is kind and friendly. -
Michael Zandarski
08/15/2023Great Experience!!! -
Alan Bacon
07/20/2023Absolutely horrible experience, they donu2019t have a clue whatu2019s going on , your better off going elsewhere -
Anonymous Reviewer
07/12/2023Outstanding. The staff, the facilities, the expertise. Very knowledgeable, caring and personable. They know hearing and hearing aids. -
Mark Hartman
07/10/2023 -
Harold Barnum
07/01/2023 -
Anonymous Reviewer
06/27/2023Never thought Iu2019d hear I need hearing aids. They were great during the test and when I picked up my new accessory u201chearing aidu201d. -
Anonymous Reviewer
06/25/2023Tom and the staff answered all my questions and were great to deal with. -
Gary Howell
06/17/2023 -
Anonymous Reviewer
06/14/2023Great customer service ! Always very helpful. -
Lesliemarie Dixon
05/27/2023 -
Tammy Jager
05/19/2023Treats my elderly Mom with care and dignity. -
Teresa
05/14/2023My visit was pleasant as everytime I've been there. -
Betty Deephouse
05/12/2023I have been with this center for over a year now. I have a perfect pair of hearing aids and they take very good care of them for me. I would highly recommend this company and there employees are great to work with. -
Mike (Papa) Akhurst
05/01/2023Iu2019ve had wonderful experiences with all staff at this office for last 4 years and will continue to use this office. -
Beverly VanDyke
04/24/2023It was helpful and fun! I enjoyed speaking with the man, sorry I canu2019t remember his name. He cleaned my hearing aids and the charger and retested my hearing. All good and helpful! -
Steve Seelye
04/24/2023 -
Keith De Witt
04/10/2023Great fast and friendly service! -
ann graves
04/09/2023They took care of my mother and she said they treated her wonderful. -
Deborah MacArthur
04/04/2023Very friendly staff. Modern, clean facility. Excellent experience. -
Susie Pierson
03/30/2023Totallllllllly awesome. The best experience since 1992. My new TRUE HEARING AIDES, are PERFECT. Perfect fitting, perfect left ear blue tooth, and OMG, tv is on 17 not 30. -
Wendy McDaniel Stinson
03/23/2023Friendly, knowledgeable staff. Punctual, helpful and kind. -
Scott Mark
03/17/2023Kim is always very polite and professional! Does a great job of taking care of her clients! -
Scott Nuvill
03/11/2023Great experience with professional people. -
Bob
03/06/2023 -
Elaine Russell
03/04/2023Everyone was professional and helpful and I got great care -
Irene Green
02/24/2023 -
Julie Vishwakarma
02/19/2023Caring and listened to what I said. Helped to understand what is going on with my hearing I want to say now the new audiologist they have now are not very attentive. The person didn't know what I was there for unless I said something. They knew nothing about my history or even who I was. I change this review because the last two times I went the person did not know who I was or what I was there for. -
Barbara Koski
02/09/2023 -
Randy Welch
02/07/2023Very good and helpful -
MxixlkDebra Foster N.C.
02/07/2023Your service was very helpful! Thank you! -
Lori Sietsema
02/05/2023The staff are wonderful! -
Ida Dennie
02/03/2023Great clinician great staff very supportive. Appreciate them very much. -
Donnakay Sanford
01/20/2023It was excellent -
Max Smith
01/13/2023 -
Mark Deckinga
01/11/2023Staff friendly and professional, especially Jacob!! -
Karen Flynn
01/05/2023 -
Maria Guerrero
12/09/2022A wonderful staff very friendly and helpful ud83dude0aud83dude0a. -
J.W. Speaker
11/30/2022I received excellent care, and I'm perpetually astonished by all the sound I have been missing! GREAT people at MH & S! Dr. Kim and the staff is great! -
louis johnson
11/21/2022 -
Vanessa Blekicki
09/27/2022They're awesome -
Angela Stewart
09/22/2022This group is fantastic. Both Tom's explained everything about my hearing tests and what I needed to correct my hearing loss. I would recommend this group to all family and friends. -
Jack Cook
09/21/2022